Support

Help with Plok, your account, privacy, or content you see in the app.

Get help

Email support@plok.app with a short description of what happened. If you can, include the steps that led to the problem and the version of Plok you are using.

Only attach a screenshot when it is needed to explain the problem and you are comfortable with it being reviewed.

Report content

To report something in Plok, open the item, choose “Report,” and select the reason that best fits: objectionable content, wrong information, or spam.

If you cannot report from the app—or you are a rights holder, parent, guardian, or non-user—email support@plok.app with the item or link, the reason for the report, and enough detail for us to locate it.

Privacy and account deletion

To delete your Plok data, open Plok Settings, choose Account, and tap “Delete my data.” Deleting your data does not cancel an App Store subscription.

For access, correction, deletion, or other privacy requests, email support@plok.app. Read the Privacy Policy for more about how Plok handles information.

Subscriptions and billing

Apple manages Plok subscriptions and payments. You can manage or cancel a subscription through your App Store account.

If a purchase is missing, use “Restore purchases” in Plok while signed into the same App Store account that made the purchase. Contact us if it still does not appear.

More answers

Visit the FAQ for help with screenshot analysis, permissions, security, subscriptions, and data deletion. You can also read Plok’s Privacy Policy and Terms of Service.